Our editorial team is independent and objective. To help support our review work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the CreditMashup site. This site does not include all companies or products available within the market.

We also include links to advertisers’ offers in some of our articles; these “affiliate links” may generate income for our site when you click on them. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content.

While we work hard to provide accurate and up to date information that we think you will find relevant, CreditMashup does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. Here is a list of our partners who offer products that we have affiliate links for.

Jury awards Oregon consumer $18.6M over credit report errors

18 mil equifax lawsuit

According to the Associated Press

On Friday, July 26, 2013, a jury in Oregon awarded $18.6 million to a consumer who spent two unsuccessful years trying to correct major mistakes on her Equifax credit report. The other major credit bureaus, Experian and Transunion had previously corrected the mistakes but Equifax would not budge.

Julie Miller of Marion County was awarded $18.4 million in punitive damages and $180,000 in compensatory damages. Ms. Miller contacted Equifax 8 times between 2009 and 2011 in an effort to correct inaccurate and erroneous data as well as an incorrect Social Security number and birthdate. The lawsuit alleged the Atlanta-based Equifax Information Services failed to correct the mistakes.

Ms. Miller discovered the problems with her credit report and scores after she was denied credit by a bank in December 2009. Similar errors were also discovered in her Experian and Transunion credit reports but she was successful in getting them corrected. Equifax refused to correct the errors even though she disputed multiple times.

“There was damage to her reputation, a breach of her privacy and the lost opportunity to seek credit,” said Justin Baxter, a Portland attorney who worked on the case with his father and law partner, Michael Baxter. “She has a brother who is disabled and who can't get credit on his own, and she wasn't able to help him.”

A Federal Trade Commission study earlier this year of 1,001 consumers who reviewed 2,968 of their credit reports found 21% contained errors. The survey found that 5% of the errors represented issues that would lead consumers to be denied credit.

Tim Klein, an Equifax spokesman, declined to comment on specifics of the case, saying he didn’t have any details about the decision from the Oregon Federal District Court.

Friday’s award is likely to be appealed but it is one of the largest awards against one of the nation's major credit bureaus.

Explore More

Disclaimer: A OneUnited Checking Account is required to apply.

Join the family!

Get expert tips, news, and resources delivered to your inbox weekly.

You have been successfully Subscribed! Ops! Something went wrong, please try again.

Get In Touch

6080 Center Dr, 6th Fl
Los Angeles, CA 90045

© 2024 All Rights Reserved.